Privacy Policy

Effective date: 2025-07-17

1. Introduction

Welcome to BCFlights (“we,” “us,” or “our”), operating as bcflights.com (the “Service”).

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or choose to receive SMS/text messages from us. It also outlines the choices you have regarding your information.

By using our Service, you agree to this Privacy Policy. Please read it carefully, along with our Terms and Conditions, as together they form your agreement with us.

2. Definitions

• Service: The bcflights.com website and related SMS/text messaging services.
• Personal Data: Information that identifies you, such as your name, email, phone number, or travel details.
• Usage Data: Technical details about how you use our Service, like IP address, browser type, or pages visited.
• Cookies: Small files stored on your device that help us remember your preferences or improve your experience.
• Data Controller: BCFlights — we decide why and how your data is processed.
• Service Providers: Trusted third parties we work with (e.g., payment processors, SMS platforms).
• User: You, the person using our Service.

3. Information We Collect

• Personal details: Name, email, phone number (including for SMS), address, passport or travel documents when required for bookings.
• SMS information: Your mobile number, proof that you opted in, and how you interact with messages (like replies or clicks).
• Technical data: Your IP address, device type, browser, and how you navigate our site.
• Location data: If you allow it, we may use your location for personalized offers or recommendations.
• Cookies: To keep you logged in, remember preferences, enhance security, and sometimes to show you more relevant ads.
• Other information you provide: Such as your date of birth, travel preferences, or survey answers.

4. How We Use Your Information

• Process your bookings and manage your account
• Send you updates, confirmations, and customer support messages
• Share travel deals, promotions, or newsletters if you’ve opted in
• Communicate by SMS if you have chosen to receive texts
• Improve our website and services through analytics
• Detect and prevent fraud or security issues
• Meet legal requirements and resolve disputes

5. SMS/Text Messaging Program

• Opt-In Consent: By providing your number and confirming, you consent to receive recurring SMS/text messages from BCFlights about your travel bookings, updates, and promotional offers. Consent is not a condition of purchase.
• Message Frequency: Varies; you may receive multiple messages per month depending on your interaction with us.
• Opt-Out Instructions: Reply “STOP” to any SMS. A confirmation will follow, and you will no longer receive texts.
• Help Instructions: Reply “HELP” to any SMS or email us at ${$site.email}.
• Rates & Charges: Standard message and data rates may apply depending on your carrier.
• Privacy: We do not sell, rent, or share your SMS opt-in data, phone number, or message content with third parties for their marketing. Your information is used only to deliver SMS services described in this policy.

6. When We Share Information

• Service Providers: For example, payment processors, analytics platforms, or SMS delivery partners, bound to protect your data.
• Legal Reasons: To comply with law, respond to authorities, or protect rights and safety.
• Business Transfers: In case of merger, sale, or reorganization, with safeguards.
• With Your Consent: For any specific disclosed use.

7. How Long We Keep Data

We keep your information only as long as needed to provide our services or comply with the law. If you opt out of SMS or ask us to delete your data, we’ll remove it within a reasonable timeframe unless required otherwise.

8. International Transfers

We may store or process your information in the United States or other countries. Wherever it goes, we apply safeguards to keep it protected.

9. Security

We use encryption, secure servers, and access controls. No system is 100% secure, so we cannot guarantee absolute protection.

10. Your Rights

• Access, correct, or delete your data
• Limit or stop certain processing
• Receive a copy in portable format
• Withdraw consent at any time

For EU/EEA residents (GDPR)

You have full GDPR rights, including filing a complaint with your local data protection authority.

For California residents (CCPA/CPRA)

• Know what information we collect and how it’s used
• Request deletion of your information
• Opt out of any data “sale” (we don’t sell your data for money)
• Not be treated differently for exercising your rights

To exercise your rights, email us at ${$site.email}.

Do Not Track

We honor browser Do Not Track signals.

11. Accessibility

• Linked in our website footer
• Shown near consent language on forms and SMS opt-ins
• May be referenced in SMS communications

12. Service Providers We Work With

• Payment processors (PCI-DSS compliant; we don’t store card details)
• SMS platforms (to deliver messages you’ve agreed to receive)
• Analytics providers (to help us improve)
• Technical tools (e.g., CI/CD systems)

13. Advertising and Remarketing

We may use cookies to show you relevant offers on other websites. You can adjust your browser settings or use opt-out tools to limit interest-based ads.

14. Links to Other Websites

Our site may link to third-party websites. We’re not responsible for their content or policies, so please review them before sharing data.

15. Children’s Privacy

Our services are intended for adults. We don’t knowingly collect data from anyone under 18. If discovered, we’ll delete it promptly.

16. Updates to This Policy

We may update this Privacy Policy from time to time. If material changes occur, we’ll update the date above and may notify you by email or with a notice on our site.

17. Contact Us

• Email: sales@bcflights.com
• Address: Silverside rd Baynard Building Suite 104 #29, Wilmington, DE 19810
• Phone: +1 (833) 833-2551