Privacy Policy

Effective date: 2025-07-17

1. Introduction

Welcome to BCFlights (“we,” “us,” or “our”), operating as bcflights.com (the “Service”).

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or choose to receive SMS/text messages from us. It also outlines the choices you have regarding your information.

By using our Service, you agree to this Privacy Policy. Please read it carefully, along with our Terms and Conditions, as together they form your agreement with us.

2. Definitions

• Service: The bcflights.com website and related SMS/text messaging services.
• Personal Data: Information that identifies you, such as your name, email, phone number, or travel details.
• Usage Data: Technical details about how you use our Service, like IP address, browser type, or pages visited.
• Cookies: Small files stored on your device that help us remember your preferences or improve your experience.
• Data Controller: BCFlights — we decide why and how your data is processed.
• Service Providers: Trusted third parties we work with (e.g., payment processors, SMS platforms).
• User: You, the person using our Service.

3. Information We Collect

• Personal details: Name, email, phone number (including for SMS), address, passport or travel documents when required for bookings.
• SMS information: Your mobile number, proof that you opted in, and how you interact with messages (like replies or clicks).
• Technical data: Your IP address, device type, browser, and how you navigate our site.
• Location data: If you allow it, we may use your location for personalized offers or recommendations.
• Cookies: To keep you logged in, remember preferences, enhance security, and sometimes to show you more relevant ads.
• Other information you provide: Such as your date of birth, travel preferences, or survey answers.

4. How We Use Your Information

• Process your bookings and manage your account
• Send you updates, confirmations, and customer support messages
• Share travel deals, promotions, or newsletters if you’ve opted in
• Communicate by SMS if you have chosen to receive texts
• Improve our website and services through analytics
• Detect and prevent fraud or security issues
• Meet legal requirements and resolve disputes

5. SMS/Text Messaging Program

• Opt-In Consent: By providing your number and confirming, you consent to receive recurring SMS/text messages from BCFlights about your travel bookings, updates, and promotional offers. Consent is not a condition of purchase.
• Message Frequency: Varies; you may receive multiple messages per month depending on your interaction with us.
• Opt-Out Instructions: Reply “STOP” to any SMS. A confirmation will follow, and you will no longer receive texts.
• Help Instructions: Reply “HELP” to any SMS or email us at sales@bcflights.com.
• Rates & Charges: Standard message and data rates may apply depending on your carrier.
• Privacy: We do not sell, rent, or share your SMS opt-in data, phone number, or message content with third parties for their marketing. Your information is used only to deliver SMS services described in this policy.

6. BCFlights.com COOKIE POLICY

Cookies is a small amount of data, which is sent to you from Platform and is stored on your computer, smartphone or other device by your web browser while you are viewing our Platforms and sometimes even thereafter ¹. Without Cookies it would be impossible to provide you with information and services that you are requesting from us through the Internet. Cookies store stateful information (for example, products added to the shopping cart in an online store) or track your browsing activity. Cookies can also be used to remember arbitrary pieces of information that the user previously entered into form fields like names, addresses, passwords and billing address.
By using our Platforms, you agree to the use of any of the cookies and tracking tools described in this policy, unless you have opted out (which is available only for certain types of cookies).
Find additional information about the purpose of cookies here or send a request to us.

Cookie Categories Used on BCFlights.com:

Strictly Necessary Cookies (Technical and Functional)

As a general rule, our Platforms use cookies to ensure the technical feasibility to connect our Platform with your device and provide services requested by You. Such cookie is integrated by default into our Platforms. In case, you try to block/ turn off any of such cookies you might not receive some essential part of services, requested by You. Some examples of such cookies are:

1. 1. User input cookies (session-id), e.g. when you are filling online form (ticket buying, making payment etc.).
2. 2. Authentication cookies, used for authenticated services, e.g. when You are logging into your online account within any of information systems integrated with our Platform.
3. 3. Security cookies used to detect authentication abuses and prevent malicious attacks.
4. 4. Multimedia content player session cookies, such as flash player cookies.
5. 5. Load balancing session cookies (faster processing of your requests).
6. 6. Third party social plug-in content sharing cookies.

Cookies Supporting User Preferences and Site Functionality

Such Cookies enable us to optimize and improve the user-friendliness of our Platforms, improve the security level, provide a faster and more convenient use of our Platforms, to collect valuable statistics in anonymized way, including, but not limited to:

• Make aggregated statistics on new visitors to the Platforms.
• Help us to recognize your browser and its previously configured settings, for example language preferences, font size etc. Manage contractual relationships with partners, when you book on partner websites.
• Help us to improve our Platform offering and for capacity planning purposes. We or our service providers may set analytics cookies. These allow us to gather aggregated or segmented information about the types of visitors that access our Platforms and the pages and advertisements that they view. In order to better understand your use of our Platforms, we or our service providers may collect information on such use, including pages visited, links clicked etc. We do not use this information to personally identify you. In case we are collecting Cookies for statistical purposes, we are committed to apply a “functional separation” principle, so the results of the processing shall be without any negative impact to Your privacy or there should not be any decisions made against You. Retention period of Functionality Cookies usually is very short. In case of longer periods, please, be aware that we always assess the risk level of such processing, so it does not adversely affect Your privacy. Under the strict supervision we might allow service providers to collect Functionality Cookies on our Platforms in order to provide us with aggregated statistics. In such cases we require service providers to aggregate or erase data obtained from Your device.

Advertising (Targeting) Cookies

We and our third party vendors, such as Google and Facebook, use Advertising cookies to serve ads to you based on Your prior visits to our Platforms.
For example:

• To make use of cross-device tracking in order to optimize our advertising activities. As part of cross-device tracking, BCFlights.com may combine information collected from a particular browser or mobile device with another computer or device linked to the computer or device from which the information was collected. By changing your cookie settings on your device you can change your cross-device tracking settings for advertising purposes.
• To work with online advertising companies to display targeted advertising on our Platforms and third party platforms that you visit. This targeting may be based on information collected by us or third party platforms. This targeting may also be based on your activities or behaviors on our Platforms or those of third parties. We may also obtain information about your browsing history from our business partners. We may use Google Analytics to collect demographic and interest data about you (such as age, gender and interests), including through Google Analytics Demographics and Interest Reporting. We may use the information collected about you through Google Analytics for Google services such as Remarketing with Google Analytics and Google Display Network Impression Reporting. Choices you make are browser and device specific. Some aspects of our site use cookies to function. You may not be able to use these features if you set your device to block cookies. We anonymize IP addresses in Google Analytics.

We and our advertising partners may also use web beacons (single pixel GIF images). These web beacons are placed in the code of a Web page or an email newsletter. When you access a partner site within our mobile applications, we may track your activity on that site.

Your Cookie Opt-Out Rights

Your browser allows you to set preferences for controlling cookies. The method to do this varies from browser to browser. You should consult the Help menu of the browser you use for more details. Your opt out choice is only saved in opt out cookies in that browser. You should therefore set your preferences separately in other browsers, computers or devices you may use. If your browser is set to block cookies, then your opt out preferences may not work properly. Browser cookies will be deleted when you clear your browser cookies, and so will your opt out preferences. Therefore, you should periodically visit this page to set your preferences. If you block or delete cookies or opt out of online behavioural advertising, the tracking we described in this policy will not necessarily stop completely. Please note that opting out of a third party cookie does not mean you will no longer receive or be subject to online advertising or marketing. It means that the third party service from which you opted out will not deliver ads tailored to your web preferences and online behavioural. You can also opt out of third party cookies through an opt-out website such as https://optout.aboutads.info/?c=2&lang=EN or https://www.cookiesandyou.com/disable-cookies/windows/chrome/

7. When We Share Information

• Service Providers: For example, payment processors, analytics platforms, or SMS delivery partners, bound to protect your data.
• Legal Reasons: To comply with law, respond to authorities, or protect rights and safety.
• Business Transfers: In case of merger, sale, or reorganization, with safeguards.
• With Your Consent: For any specific disclosed use.

8. How Long We Keep Data

We keep your information only as long as needed to provide our services or comply with the law. If you opt out of SMS or ask us to delete your data, we’ll remove it within a reasonable timeframe unless required otherwise.

9. International Transfers

We may store or process your information in the United States or other countries. Wherever it goes, we apply safeguards to keep it protected.

10. Security

We use encryption, secure servers, and access controls. No system is 100% secure, so we cannot guarantee absolute protection.

11. Your Rights

• Access, correct, or delete your data
• Limit or stop certain processing
• Receive a copy in portable format
• Withdraw consent at any time

For EU/EEA residents (GDPR)

You have full GDPR rights, including filing a complaint with your local data protection authority.

For California residents (CCPA/CPRA)

• Know what information we collect and how it’s used
• Request deletion of your information
• Opt out of any data “sale” (we don’t sell your data for money)
• Not be treated differently for exercising your rights

To exercise your rights, email us at sales@bcflights.com.

Do Not Track

We honor browser Do Not Track signals.

12. Accessibility

• Linked in our website footer
• Shown near consent language on forms and SMS opt-ins
• May be referenced in SMS communications

13. Service Providers We Work With

• Payment processors (PCI-DSS compliant; we don’t store card details)
• SMS platforms (to deliver messages you’ve agreed to receive)
• Analytics providers (to help us improve)
• Technical tools (e.g., CI/CD systems)

14. Advertising and Remarketing

We may use cookies to show you relevant offers on other websites. You can adjust your browser settings or use opt-out tools to limit interest-based ads.

15. Links to Other Websites

Our site may link to third-party websites. We’re not responsible for their content or policies, so please review them before sharing data.

16. Children’s Privacy

Our services are intended for adults. We don’t knowingly collect data from anyone under 18. If discovered, we’ll delete it promptly.

17. Updates to This Policy

We may update this Privacy Policy from time to time. If material changes occur, we’ll update the date above and may notify you by email or with a notice on our site.

18. Contact Us

• Email: sales@bcflights.com
• Address: Silverside rd Baynard Building Suite 104 #29, Wilmington, DE 19810
• Phone: +1 (833) 833-2551